Sports / App
This Privacy Policy explains what information 520jili collects when you open an account, how we use it to run your wallet and payment activity, and what choices you have over your own records. Access to our platform depends on local law and is available only in eligible regions.
When you create an account with us, we collect the details you submit during registration — your name, contact information, and the payment method you link to your wallet. If you deposit or withdraw through GCash, Maya or GrabPay, the transaction reference data passes through those payment networks under their own terms as well as ours. We also collect device and session data automatically — the browser type, operating system, and the pages you load — so we can keep the account session stable and detect unusual access. We do not sell your personal information to third parties for their own marketing purposes. Data we hold is kept only as long as your account is active or as required to satisfy applicable legal obligations in the regions where we operate. Where local law in the Philippines requires specific handling of personal data, we aim to meet those obligations. If you have questions about how a particular piece of data is stored or used, our support team is the right first contact. The current state of any data-processing consent you have given is shown inside your account dashboard after login.
Not every part of your experience falls under our direct policy. Understanding the boundary helps you know who to contact when a question arises.
All data collected when you register, log in and manage your profile on 520jili is governed by this policy. That includes your email, contact number and any verification step we ask you to complete through your account page.
When you move funds through GCash, Maya or GrabPay, those payment networks process and hold their own records. Our policy covers the transaction reference we receive; the payment network's own policy governs the data on their side.
Session data generated while you browse the lobby or play titles such as Bingo Golden Ball or Texas Hold'em Tournament is recorded under this policy. We use it to maintain session continuity and detect access anomalies, not to profile you for advertising.
If you follow a link that takes you outside 520jili — to a payment provider page, an external support tool or a partner site — that destination operates under its own privacy terms. We do not control or take responsibility for external data practices.
Your account gives you a direct path to the personal data we hold. Log in and open the account settings page to see the profile information on file. If a detail is wrong — say, a contact number that has changed or a name entered with a typo during registration — you can edit it directly from the settings fields shown there, or raise a correction request through our support channel if the field is locked pending verification. You also have the right to ask what data we hold about you and to request that we delete records where no legal retention obligation applies. Deletion requests for active accounts are reviewed on a case-by-case basis; we will tell you if any part of the request cannot be completed and explain why. To raise any of these actions, reach our support team through the contact paths listed on this page. Response times depend on the nature of the request, but we acknowledge every submission.
Open your account dashboard after login to see the profile data and transaction history we hold. The dashboard reflects the current state of your account without needing to contact support first.
Editable fields in account settings let you update your contact information directly. For locked fields — such as identity verification data — submit a correction request through our support channel with the accurate details.
You can ask us what personal data we hold and why we hold it. Send the request to our support email with your registered account details, and we will respond with a summary of the data categories on file.
Where local law and our retention obligations permit, you may ask us to delete your personal data. Include your account email in the request so we can locate your records. We will confirm what can be removed and the expected timeline.
If any part of this policy raises a question — about the data we hold, how your GCash or Maya transaction records are stored, or how to act on your account rights — these are the contact paths to use.
Send your privacy or data query to our support email address listed on the contact page. Include your registered account email so we can locate your records without delay.
The account dashboard shows the current state of your profile data and consent settings after you log in. Check there first before raising a support request — many details can be reviewed or updated without contacting us.
For faster responses on active account issues — including questions about a specific GrabPay or Maya transaction reference in your history — use the live chat option available inside your logged-in account.
Our approach to your data is built around keeping it accurate, limiting access to it and giving you clear paths to act on it. These are the four areas where we put that into practice.
We use cookies to keep your login session active and to remember display preferences you set in the lobby. You can manage cookie settings through your browser. Disabling all cookies may affect how account pages load and how your session is maintained across page changes.
Access to your account is protected by the login credentials you set at registration. We apply standard encryption to data in transit between your device and our servers. If we detect an unusual login pattern on your account, you may be asked to verify your identity through the steps shown at login.
We keep your account data for as long as your account remains open. After account closure, we retain only what applicable law requires us to keep and for the period that law specifies. Records no longer subject to a retention obligation are removed from active storage.
When we update this policy, the revised version is published at this URL with the effective date noted at the top. Continuing to use your account after a policy update means you have seen the revised terms. If a change materially affects how we handle your data, we will notify you through the contact method on your account.
These are the questions we hear most often from account holders in the Philippines about how their data is handled here.
We collect your name, contact number, email address and the payment method you link at registration — for example, your GCash or Maya account identifier. We also collect device and session data automatically when you browse or play, to keep your account session stable and secure.
We do not sell your personal data to third parties for their marketing. We share only what is necessary to process your transactions — for example, a transaction reference passed to GrabPay, Maya or GCash when you move funds. Each payment network holds that data under its own policy.
Log in and open your account dashboard — profile data and transaction history are shown there. If you want a broader summary of the data categories we hold, send a request to our support email with your registered account details and we will respond with the relevant information.
Yes. Where local law and our retention obligations allow, you can request deletion of your personal data. Send the request to our support channel with your account email. We will confirm which records can be removed, note any that must be kept under legal requirements, and give you a timeline.
Cookies keep your login session active and hold your display preferences in the lobby. You can adjust cookie settings in your browser. Turning off all cookies may cause your session to drop or affect how certain account pages load, so we recommend keeping session cookies active while logged in.
Start with our support team — by email or live chat inside your account. Describe the issue and include your registered email so we can pull up your records. If your concern relates to a GCash, Maya or GrabPay transaction record, also check that payment network's own support channel, as they hold their side of the data independently.